[daip] [Helpdesk #4000]

[Eric Greisen]

Chris Clark wrote:
> Jennifer,
>               I'm afraid we have no local AIPS expertise really. Our
> installation is administered by Eric Greisen remotely from
> Socorro. I've cc'ed him in case he can offer any assistance.
> 
> C
> 
> On Wed, September 15, 2010 09:57, Jennifer Wiseman wrote:
>> Hello,
>> I am here at the OZMA at 50 conference.
>>
>> I am a radio astronomer, and I must have AIPS to do my NRAO
>> research.  I use AIPS on my MacBook laptop.  However on my recent
>> upgrade to the Snow Leopard operating system, my AIPS no longer
>> works correctly, and my research is paralyzed.     None of the
>> computing staff members at NASA Goddard, where I work, are able
>> to install/fix AIPS, though they have tried.
>>
>> Is there anyone here who can look at my Laptop today and
>> (hopefully) get AIPS to work?   I had it installed the first time
>> by going all the way to Socorro NRAO (since no one at Goddard was
>> able to do it!).   Since I'm here at an NRAO facility today, it
>> would be EXTREMELY HELPFUL if someone could help me get AIPS
>> working while I'm here, so that I can continue with my research.
>> I am here for a few more hours.
>>
>> Thanks for any help!  I am reachable by email.
>>
>> -Jennifer Wiseman
>>
>>
>> ==== WREQ Auto Resolve Starts ==== Sep 15 9:57:9 2010 (1284559029) ===
>> There are 3 requests to be resolved
>>
>> To 2010/Feb:  3650
>> To 2010/Mar:  3696
>> To 2010/May:
>> ==== WREQ Auto Resolve Ends ===========================================
>>
> 
> 
There is no e-mail address for Jennifer in this - can you ask her to 
e-mail me directly and tell us the symptoms?  Snow leopard  works fine 
but differently.  If she is setting $DISPLAY for example it will now be 
broken.

Eric Greisen