[Calendar] Be careful when "bumping" reservations

[Patrick P Murphy]

All,

Just a gentle reminder... at the risk of repeating what most of you
already know.  This applies to Meeting Planner, also known as
https://mtgp.ad.nrao.edu/ and our room reservation system.

when you are in the situation where you want to override an existing
reservation for a specific date/time/room, please make sure that what
you're deleting is NOT a repeating reservation (unless you really mean
to nuke ALL past and future reservations for it).

You can tell if a reservation repeats by the presence of a "View
Series" button (see example in screen shot attached) at the bottom
left of the dialog that pops up when you click on a reservation.  You
may need to scroll the dialog box down to see this (I did).  Yes, this
is very non-intuitive, and I really don't know why the software
doesn't flag or highlight the thing in some other way to make the
recurrence clearer.

The way to handle the case where you want to reserve a room for your
one-off event where it clashes with an existing repeating reservation,
is to first contact the "owner" of the original reservation to
negotiate, then click the reservation, click on "view series", and
delete the one occurence agreed on with the original reservation
holder.  You can then "nab" that with a new reservation.

Again, sorry if I'm beating a dead horse (of a different colour) here,
but I did have a recent question from a staff member who wondered
where their repeating reservation had gone.

Thanks,

 - Pat

-- 
Patrick P. Murphy, Ph.D.               https://www.nrao.edu/~pmurphy/
Info Services Site Manager          NRAO Information Security Officer
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