AIPS support

Gustaaf Van Moorsel gvanmoor at aoc.nrao.edu
Tue May 7 13:10:42 EDT 1996


This message serves to remind AIPS users of the existing channels for
user support, and also provides notification regarding the extension
of the monthly "designated AIP" program.

AIPS user support can be obtained by the following methods:

1) E-mail to aipsmail at nrao.edu. This account is checked several times
a day, and messages are forwarded within the AIPS group as
appropriate.

2) Submit a gripe. This is usually done from within AIPS. Newer
versions of AIPS (15JAN96 and later) will automatically send an e-mail
message to NRAO. The gripe system should be used for less urgent
matters, such as suggestions for improvement.

3) Contact the AIPS group member currently designated to provide user
support. This listing is available on the WWW via http://.... The
"designated AIP" program now covers general AIPS user support,
including VLBI. Users may wish to contact individual members of the
AIPS group directly if their question is of a specialized nature, and
they know who in the AIPS group is the specialist in that area. An
example would be Pat Murphy (pmurphy at nrao.edu) for questions related
to installing AIPS or general systems queries.


Gustaaf van Moorsel






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