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<p style="margin: 0; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; text-align: left; line-height: 125%; font-size: 14px; margin-bottom: 10px;">Paula Fudolig <paula.fudolig@gmail.com> created a ticket
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<b> Ticket Information: </b>
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                        View this ticket online: <a href="https://help.nrao.edu/app#/t/ticket/41544" title="(#)" style="color: #0065A3; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1.3; text-decoration: underline;">https://help.nrao.edu/app#/tickets/t/41544</a>
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                <td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">41544</td>
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                <td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Ticket Starter</td>
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                        Paula Fudolig <paula.fudolig@gmail.com>           </td>
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                        <td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">CC's</td>
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                                                                        • pfudolig <pfudolig@gmu.edu><br>
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                <td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Status</td>
                <td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
                        Awaiting Agent
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                <td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Unassigned</td>
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                                <td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Department</td>
                                <td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">AIPS Data Reduction</td>
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                                                                                                                    Redhat 8
                                                
                                
                
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            Hi! The TV display and message/tek servers aren't automatically appearing upon AIPS login as they usually do for me. I tried using STARTTV and TVRESTOR to get them to appear, but both s...
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        <div>Hi!</div><div><span style="font-size:1.125rem;">The TV display and message/tek servers aren't automatically appearing upon AIPS login as they usually do for me. I tried using STARTTV and TVRESTOR to get them to appear, but both showed the same error: a hard link couldn't be created from XAS6 to XAS. I tried logging in again and specifying tv=local:0 but still got the same error. I also tried following the instructions on the error by going into the LOAD directory given and running "ln XAS XAS6" but the operation was not permitted.</span><br></div><div><span style="font-size:1.125rem;"><br></span></div><div><span style="font-size:1.125rem;">I've attached screenshots of some of these error messages. My guest account is nm-14064, and I seem to have the same problem across all my user IDs. Thanks in advance for any help!</span></div>
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                        <strong>Attachments</strong>
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                                        • <a href="https://help.nrao.edu/file.php/8890JQZRZQKBTC88893623FD992T/LOAD_msg.png?access_token=tb2oo0-rbeatactrs-0911a95135dbfe99b07d63598bb879a32b04cedd" style="color: #0065A3; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1.3; text-decoration: underline;">LOAD_msg.png</a> (27.58 KB)
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                                        • <a href="https://help.nrao.edu/file.php/8890JQZAZYRYZN888936327FED4T/STARTTV_msg.png?access_token=tb2oo3-zvfbgjnolb-52a9459c4b53c701667265eba472dfd87521d797" style="color: #0065A3; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1.3; text-decoration: underline;">STARTTV_msg.png</a> (227.52 KB)
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                                        • <a href="https://help.nrao.edu/file.php/8890RZPKASABTW8889364CF397ET/startup_msg.png?access_token=tb2onv-gvlpopspge-2c6312b9442dae28f9608f6a4caae00e7503234b" style="color: #0065A3; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1.3; text-decoration: underline;">startup_msg.png</a> (161.72 KB)
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