<!DOCTYPE html>
<html style="background-color: #FEFEFE;"><body style="min-width: 100%; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; margin: 0; padding: 0 20px; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; text-align: left; line-height: 125%; font-size: 14px; background-color: #FEFEFE; width: 100%;">
<b> Ticket Information: </b>
<br><br>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<!-- DP_MESSAGE_BEGIN -->
<div dir="ltr" lang="en" name="dp_message__begin"
class="dp_message__begin">
</div>
<!-- DP_MESSAGE_END -->
<a name="dp_message__end" class="dp_message__end dp_marker_link" style="color: #000; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1px; text-decoration: none; height: 1px; overflow: hidden; cursor: default; display: inline;"></a>
<table class="dp-props-table" border="0" cellspacing="0" cellpadding="0" style="border-spacing: 0; border-collapse: collapse; padding: 0; vertical-align: top; text-align: left; border-left: 1px solid #BABABA; border-right: 1px solid #BABABA; border-bottom: 1px solid #BABABA;">
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" colspan="2" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
View this ticket online: <a href="https://help.nrao.edu/app#app.tickets,t:40182" title="(#)" style="color: #0065A3; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1.3; text-decoration: underline;">https://help.nrao.edu/app#app.tickets,t:40182</a>
</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">ID</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">40182</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Ticket Starter</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
James Higdon <jhigdon1420@gmail.com> </td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Status</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
Awaiting Agent
</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Agent</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Eric Greisen</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Department</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">AIPS Data Reduction</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-th-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Operating System</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
<div class="custom_def_ticket_2 Choice customfield rendered dont-break-out" id="2_rendered_wrap" style="font-family: Calibri, Helvetica, Arial, sans-serif; line-height: 125%; color: #242424; font-size: 14px;">
Mac OS13
</div>
</td>
</tr>
</table>
<br><br>
<!-- Please avoid to edit this template as it may break some functionalities --><!--DP_PREVIEW_TEXT_BEGIN-->
<div id="DP_PREVIEW_TEXT_MARK" class="DP_PREVIEW_TEXT_MARK" style="font-family: Calibri, Helvetica, Arial, sans-serif; line-height: 1; color: #fefefe; font-size: 1px; display: none; max-height: 0; max-width: 0; opacity: 0; overflow: hidden;">
I don't know where I specified macOS 13, but if I did then I apologize for the resulting confusion. I have *two* MacBooks, a new one running macOS 15.5 and an older one running 11.7.10....
</div>
<!--DP_PREVIEW_TEXT_END-->
<div class="dp-wrap" style="font-family: Calibri, Helvetica, Arial, sans-serif; line-height: 125%; color: #242424; font-size: 14px;">
<a class="DP_TOP_MARK dp_marker_link" id="DP_TOP_MARK" name="DP_TOP_MARK" style="color: #000; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1px; text-decoration: none; height: 1px; overflow: hidden; cursor: default; display: inline;"> </a>
<!-- DP_MESSAGE_BEGIN -->
<div dir="ltr" lang="en" name="dp_message_184057_begin"
class="dp_message_184057_begin">
I don't know where I specified macOS 13, but if I did then I apologize for the resulting confusion. <div><br /></div><div>I have *two* MacBooks, a new one running macOS 15.5 and an older one running 11.7.10. Presently, I am unable to successfully run a MNJ on either one even though a few months ago I was able to update AIPS on both. (And I don't recall doing anything that would have screwed both laptops up.)<div><br /></div><div>The failures appear to stem from rsync being unable to connect with <a href="http://ftp.aoc.nrao.edu">ftp.aoc.nrao.edu</a>:</div><div><br /></div><div><b>On my macOS 11.7.10 machine I get messages like:</b></div><div>rsync: failed to connect to <a href="http://ftp.aoc.nrao.edu">ftp.aoc.nrao.edu</a>: Operation timed out</div><div><div style="font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0);"><span>rsync error: error in socket IO (code 10) at /System/Volumes/Data/SWE/macOS/BuildRoots/37599d3d49/Library/Caches/com.apple.xbs/Sources/rsync/rsync-55/rsync/clientserver.c(106) [receiver=2.6.9]</span></div><br /></div><div><b>On my macOS 15.5 machine I get messages like:</b></div><div><div style="font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0);"><span>UPDRSYNC:doing binary synchronization</span></div>
<div style="font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0);"><span>rsync(71124): error: connect: Operation timed out</span></div>
<div style="font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0);"><span>rsync(71124): error: inet_connect</span></div>
<div style="font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0);"><span>UPDRSYNC: rsync MACARM/SYSTEM</span></div>
<div style="font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0);"><span>rsync(71136): error: connect: Operation timed out</span></div>
<div style="font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0);"><span>rsync(71136): error: inet_connect</span></div>
<div style="font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0);"><span>UPDRSYNC: rsync MACARM/LIBR</span></div>
<div style="font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0);"><span>rsync(71139): error: connect: Operation timed out</span></div>
<div style="font-size:11px;line-height:normal;font-family:Menlo;color:rgb(0,0,0);"><span>rsync(71139): error: inet_connect</span></div>
<br /></div><div>In both cases I've turned off the firewall before running MNJ.</div><div><br /></div><div>I had thought that the problem stemmed from Apple replacing their old version of rsync (starting with macOS 15) with "openrsync", which has the same functionality but possibly different arguments. But that doesn't explain why my older MacBook 11.7 can't run a MNJ. </div><div><br /></div><div>Nor can this explain why I was able to run MNJ for both machines this way several months ago.</div><div><br /></div><div>I'm really confused. </div></div><div><br /></div><div>Jim</div>
</div>
<!-- DP_MESSAGE_END -->
<a name="dp_message_184057_end" class="dp_message_184057_end dp_marker_link" style="color: #000; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1px; text-decoration: none; height: 1px; overflow: hidden; cursor: default; display: inline;"></a>
<br><br>
</div>
<style type="text/css">@media only screen {
html {
min-height: 100%;
background: #f3f3f3;
}
}</style>
</body></html>