<!DOCTYPE html>
<html style="background-color: #FEFEFE;"><body style="min-width: 100%; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; margin: 0; padding: 0 20px; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; text-align: left; line-height: 125%; font-size: 14px; background-color: #FEFEFE; width: 100%;">
<p style="margin: 0; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; text-align: left; line-height: 125%; font-size: 14px; margin-bottom: 10px;">Gregory Walsh <gvw0001@mix.wvu.edu> created a ticket
<br><br>
<b> Ticket Information: </b>
<br><br>
</p>
<table class="dp-props-table" border="0" cellspacing="0" cellpadding="0" style="border-spacing: 0; border-collapse: collapse; padding: 0; vertical-align: top; text-align: left; border-left: 1px solid #BABABA; border-right: 1px solid #BABABA; border-bottom: 1px solid #BABABA;">
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" colspan="2" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
View this ticket online: <a href="https://help.nrao.edu/agent/#app.tickets,t:36894" title="(#)" style="color: #0065A3; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1.3; text-decoration: underline;">https://help.nrao.edu/agent/#app.tickets,t:36894</a>
</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">ID</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">36894</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Ticket Starter</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
Gregory Walsh <gvw0001@mix.wvu.edu> </td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Status</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
Awaiting Agent
</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Agent</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Unassigned</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Department</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">AIPS Data Reduction</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-th-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Operating System</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
<div class="custom_def_ticket_2 Choice customfield rendered dont-break-out" id="2_rendered_wrap" style="font-family: Calibri, Helvetica, Arial, sans-serif; line-height: 125%; color: #242424; font-size: 14px;">
Redhat 7-64bit
</div>
</td>
</tr>
</table>
<br><br>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<!-- Please avoid to edit this template as it may break some functionalities --><!--DP_PREVIEW_TEXT_BEGIN-->
<div id="DP_PREVIEW_TEXT_MARK" class="DP_PREVIEW_TEXT_MARK" style="font-family: Calibri, Helvetica, Arial, sans-serif; line-height: 1; color: #fefefe; font-size: 1px; display: none; max-height: 0; max-width: 0; opacity: 0; overflow: hidden;">
Hello, I've been trying to use VLBATECR for ionospheric delay calibration of observations taken on August, 9, 2023, but the download continuously fails with the curl message: curl: (78)...
</div>
<!--DP_PREVIEW_TEXT_END-->
<div class="dp-wrap" style="font-family: Calibri, Helvetica, Arial, sans-serif; line-height: 125%; color: #242424; font-size: 14px;">
<a class="DP_TOP_MARK dp_marker_link" id="DP_TOP_MARK" name="DP_TOP_MARK" style="color: #000; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1px; text-decoration: none; height: 1px; overflow: hidden; cursor: default; display: inline;"> </a>
<!-- DP_MESSAGE_BEGIN -->
<div dir="ltr" lang="en" name="dp_message_169289_begin"
class="dp_message_169289_begin">
<div>Hello,</div><div><br></div><div>I've been trying to use VLBATECR for ionospheric delay calibration of observations taken on August, 9, 2023, but the download continuously fails with the curl message:</div><div>curl: (78) NSS: client certificate not found (nickname not specified)</div><div><br></div><div>I tried ftp'ing the correct calibration file (ftp://gdc.cddis.eosdis.nasa.gov/gps/products/ionex/2023/221/jplg2210.23i.Z) directly, but get a different curl message</div><div>curl: (78) RETR response: 550</div><div>which I believe means I either don't have permission to access the file, or it doesn't exist.</div><div><br></div><div>I was able to do a direct download for a different date, so I'm not sure what's going on with this August 9th one.<br></div><div><br></div><div>I'm don't know what I should do here, so any help at all is appreciated.</div><div><br></div><div>Thank you,</div><div>Greg<br></div>
</div>
<!-- DP_MESSAGE_END -->
<a name="dp_message_169289_end" class="dp_message_169289_end dp_marker_link" style="color: #000; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1px; text-decoration: none; height: 1px; overflow: hidden; cursor: default; display: inline;"></a>
<br><br>
</div>
<style type="text/css">@media only screen {
html {
min-height: 100%;
background: #f3f3f3;
}
}</style>
</body></html>