<!DOCTYPE html>
<html style="background-color: #FEFEFE;"><body style="min-width: 100%; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; margin: 0; padding: 0 20px; -moz-box-sizing: border-box; -webkit-box-sizing: border-box; box-sizing: border-box; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; text-align: left; line-height: 125%; font-size: 14px; background-color: #FEFEFE; width: 100%;">
<p style="margin: 0; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; text-align: left; line-height: 125%; font-size: 14px; margin-bottom: 10px;">Amber Moore <ammo273@g.uky.edu> created a ticket
<br><br><b> Ticket Information: </b>
<br><br></p>
<table class="dp-props-table" border="0" cellspacing="0" cellpadding="0" style="border-spacing: 0; border-collapse: collapse; padding: 0; vertical-align: top; text-align: left; border-left: 1px solid #BABABA; border-right: 1px solid #BABABA; border-bottom: 1px solid #BABABA;">
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" colspan="2" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
View this ticket online: <a href="https://help.nrao.edu/agent/#app.tickets,t:35365" title="(#)" style="color: #0065A3; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1.3; text-decoration: underline;">https://help.nrao.edu/agent/#app.tickets,t:35365</a>
</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">ID</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">35365</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Ticket Starter</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
Amber Moore <ammo273@g.uky.edu> </td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Status</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
Awaiting Agent
</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Agent</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Unassigned</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-td-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Department</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">AIPS Data Reduction</td>
</tr>
<tr style="padding: 0; vertical-align: top; text-align: left;">
<td class="dp-th-heading" style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">Operating System</td>
<td style="word-wrap: break-word; -webkit-hyphens: auto; -moz-hyphens: auto; hyphens: auto; padding: 6px; vertical-align: top; text-align: left; color: #242424; font-family: Calibri, Helvetica, Arial, sans-serif; font-weight: normal; margin: 0; line-height: 125%; font-size: 14px; border-top: 1px solid #BABABA; border-collapse: collapse;">
<div class="custom_def_ticket_2 Choice customfield rendered dont-break-out" id="2_rendered_wrap" style="font-family: Calibri, Helvetica, Arial, sans-serif; line-height: 125%; color: #242424; font-size: 14px;">
Mac Intel OS11
</div>
</td>
</tr>
</table>
<br><br><meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<!-- Please avoid to edit this template as it may break some functionalities --><!--DP_PREVIEW_TEXT_BEGIN--><div id="DP_PREVIEW_TEXT_MARK" class="DP_PREVIEW_TEXT_MARK" style="font-family: Calibri, Helvetica, Arial, sans-serif; line-height: 1; color: #fefefe; font-size: 1px; display: none; max-height: 0; max-width: 0; opacity: 0; overflow: hidden;">
Hi, I had a minor problem loading on AIPS TV window today (see screenshot below). I’ve tried fixing this on my own and noticed it said to contact the AIPS manager to fix by running an “...
</div>
<!--DP_PREVIEW_TEXT_END-->
<div class="dp-wrap" style="font-family: Calibri, Helvetica, Arial, sans-serif; line-height: 125%; color: #242424; font-size: 14px;">
<a class="DP_TOP_MARK dp_marker_link" id="DP_TOP_MARK" name="DP_TOP_MARK" style="color: #000; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1px; text-decoration: none; height: 1px; overflow: hidden; cursor: default; display: inline;"> </a>
<!-- DP_MESSAGE_BEGIN -->
<div dir="ltr" lang="en" name="dp_message_162337_begin"
class="dp_message_162337_begin">
<div>Hi,</div><div>I had a minor problem loading on AIPS TV window today (see screenshot below). </div><div>I’ve tried fixing this on my own and noticed it said to contact the AIPS manager to fix by running an “ln XAS XAS1…” </div><div>So I wasn’t sure if this is something that just needs to be done by you. </div><div>Thank you for your continued help as always, </div><div><br></div><div>Amber McKey </div><div>ammo273@g.uky.edu </div><div>University of Kentucky </div>
</div>
<!-- DP_MESSAGE_END -->
<a name="dp_message_162337_end" class="dp_message_162337_end dp_marker_link" style="color: #000; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1px; text-decoration: none; height: 1px; overflow: hidden; cursor: default; display: inline;"></a>
<div style="font-family: Calibri, Helvetica, Arial, sans-serif; line-height: 125%; color: #242424; font-size: 11px;">
<br><strong>Attachments</strong>
<br>
•
<a href="https://help.nrao.edu/file.php/2858WZQCCHNSNT285783116B8B9T/Screen-Shot-2022-12-06-at-12.48.35-PM.png" style="color: #0065A3; font-family: Helvetica, Arial, sans-serif; font-weight: normal; padding: 0; margin: 0; text-align: left; line-height: 1.3; text-decoration: underline;">
Screen-Shot-2022-12-06-at-12.48.35-PM.png
</a>
(780.91 KB)
</attachment>
</div>
<br><br>
</div>
<style type="text/css">@media only screen {
html {
min-height: 100%;
background: #f3f3f3;
}
}</style>
</body></html>