NRAO has instituted a "helpdesk" system similar to those at other
astronomical institutions.  AIPS will perticipate in this effort which
is intended to avoid having problems fall between the cracks.  The
helpdesk is accessed via https://help.nrao.edu.  Note that the help
site will forward you to my.nrao to create a login if you do not
already have one and the my.nrao site will then offer a tab to reach
the helpdesk.  The system for the AIPS "department" will make use of
the daip@nrao.edu list manager system that we have used for years.
Thus, unlike the rest of the NRAO helpdesk, messages to the AIPS
portion will be made public in the daip archive.  This archive is
accessible via the web and is well known to Google among other things.
Please switch to the new helpdesk to allow more systematic handling of
your AIPS queries and bug reports.